People, now, are very much familiar with the BPO sector and the ITES (Information Technology Enabled Service) with OUTSOURCING as a main parameter. KPO (Knowledge Process Outsourcing), RPO (Research Process Outsourcing or Recruitment Process Outsourcing), LPO (Legal Process Outsourcing), HRO (Human Resource Outsourcing), and MBPO (Medical Business Process Outsourcing) are amongst the emerging sectors. The main attraction being the
In BPO or ITES Company, almost 100% of the actual production is achieved by the “on-the-job” employee - a Call Centre Executive or a Medical Transcriptionist. The other members starting from the owner or partners of the company, the managing director; and the supporting staffs being technical persons, HR executive, clerk, receptionist, the office boy etc. have to deal very least with the actual production.
The companies are paid mainly through the US dollars by the clients located mainly at USA and UK. But, the on-the-job employees are paid through a relevant currency by the HEADs of the companies. During this TRANSFER, a big part of money very skillfully goes into the hands of the owners or the partners who in totality produce nothing for the company; ironically, their main issue mostly is “how to pass the time”. The argument they entertain is that they have financed or invested in the company. As a result, knowingly or unknowingly, the on-the-job employees indulge in a PRETENSION of satisfaction, maybe, due to a fear of losing the job. But, the fact remains that they are not paid what they are worth for.
There should be a system so that the on-the-job employee must get the real salary in the original currency without a CUT; the Bosses must also be paid in a salary form by the CLIENT itself. Because, even if when it is accepted that the on-the-job employees are receiving enough, then why those Bosses should cover that much amount which they do not deserve at all. The owners or the partners become ten to twenty times richer than the on-the-job employees so easily, quickly and without performing any task.
In BPO or ITES Company, almost 100% of the actual production is achieved by the “on-the-job” employee - a Call Centre Executive or a Medical Transcriptionist. The other members starting from the owner or partners of the company, the managing director; and the supporting staffs being technical persons, HR executive, clerk, receptionist, the office boy etc. have to deal very least with the actual production.
The companies are paid mainly through the US dollars by the clients located mainly at USA and UK. But, the on-the-job employees are paid through a relevant currency by the HEADs of the companies. During this TRANSFER, a big part of money very skillfully goes into the hands of the owners or the partners who in totality produce nothing for the company; ironically, their main issue mostly is “how to pass the time”. The argument they entertain is that they have financed or invested in the company. As a result, knowingly or unknowingly, the on-the-job employees indulge in a PRETENSION of satisfaction, maybe, due to a fear of losing the job. But, the fact remains that they are not paid what they are worth for.
There should be a system so that the on-the-job employee must get the real salary in the original currency without a CUT; the Bosses must also be paid in a salary form by the CLIENT itself. Because, even if when it is accepted that the on-the-job employees are receiving enough, then why those Bosses should cover that much amount which they do not deserve at all. The owners or the partners become ten to twenty times richer than the on-the-job employees so easily, quickly and without performing any task.
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